Employee Experience at Smiles On Demand

At Smiles on Demand, we are more than just a BPO company, we’re a community built on care, respect, and shared success. From rewarding performance to prioritizing well-being and work-life balance, we make sure our people feel valued every step of the way. Here’s what makes working at Smiles on Demand truly special.

A Workplace That Cares: The Smiles on Demand Employee Experience

What’s it like to work at Smiles on Demand?Simple! It feels like home. Smiles On Demand isn’t the average BPO call center, we’re a community built on respect, support, and shared success.

If you're looking for a company that values its people, here’s what you’ll find with us:

1.  Rewards WorthWorking Towards:

At Smiles On Demand, we believe great workdeserves great rewards. We’ve built a compensation structure that goes beyondjust a paycheck—because your dedication, skills, and results matter.

–    CompetitiveSalary: We offer salaries that trulyreflect your expertise and experience, ensuring you're compensated fairly for thevalue our agents bring every day.

–    MonthlyBonus: Your commitment drives oursuccess, with a potential to earn a 25% attendance bonus and 25% performancebonus monthly, your consistent effort has the power to significantly enhance yourmonthly earnings.

2.  YourWell-being, Our Priority:

Your health and well-being are foundation alto our success—so we make them a priority every day.

–    In-House Healthcare: With our in-house medical team and HMO health plan you have access to an on-site medical team and iron and Vitamin C supplements daily! We’ve also partnered with a top-tier hospital in Dumaguete—no hospitalization downpayment required.

–    Free DailyLunch: One less thing to worry about. Enjoy a complimentary daily lunch that keeps you energized and ready to tackle your tasks.

 –    FreeTransportation: Commute to and from work hassle-free with our transportation services, to ensure your workday is seamless from beginning to end!

3.  Work-Life Balance and Beyond:

We believe great work comes from people who are rested, supported and empowered.

–     Flexible Leave Policy: Take the time you need, when you need it. Our leave policy gives you the flexibilityto recharge and take care of what matters most.

–    Company-ShoulderedContributions: Rest easy knowing we fully shoulder PhilHealth and Pag-I BIG contributions because planning for your future should never be a burden.

At Smiles On Demand by Vervent Philippines, we're more than just a DOLE-compliant workplace.

We’re a community that values integrity, teamwork, and mutual support. Here, your voice matters.Your work is recognized. And your growth is part of our mission.

If you’re looking for a workplace that feels like home and works as hard for you as you do for it—we’d love to meet you.

Join the Smiles family. Your next big opportunity starts here.